Comprehensive Outdoor Tenant Protection Plans
‍for Your Self-Storage Facility

As a self-storage facility owner, you want to protect your customers’ belongings while generating additional revenue. SecureOutdoor’s tenant protection plans offer a specialized solution for outdoor storage, including coverage for vehicles, boats, and trailers. Unlike other providers, SecureOutdoor doesn’t lock you into long-term contracts, providing flexibility and peace of mind for both you and your tenants. With a focus on outdoor storage, we fill a niche that other tenant protection companies overlook, helping you safeguard your customers' items and enhance your bottom line.

What Types of Outdoor Storage Are Covered?

SecureOutdoor provides protection for a variety of outdoor storage options, including:

Vehicles: Cars, trucks, motorcycles, and other motor vehicles stored outdoors.

Recreational vehicles (RVs): RVs, motorhomes, and camper trailers.

Boats and Watercraft: Boats, jet skis, and other watercraft stored in outdoor spaces.

Trailers: Utility trailers, horse trailers, and other non-motorized equipment.

This comprehensive coverage ensures that your customers' valuable outdoor-stored items are protected from a range of potential risks.

How Is SecureOutdoor Different from Other Protection Plans?

SecureOutdoor stands out in the self-storage industry for several reasons:

Tailored for Outdoor Storage

Unlike traditional tenant insurance or protection plans that focus on indoor storage, SecureOutdoor is designed specifically for outdoor storage scenarios.

No Long-Term Contracts

While competitors may lock facilities into multi-year agreements, SecureOutdoor provides the flexibility to cancel with 30 days' notice.

In-House Claims Team

Our dedicated team ensures that claims are handled swiftly and professionally, giving both tenants and facility owners confidence in the protection plan.

More Revenue for You

Facilities can retain up to 70% of the revenue from the plans they sell, offering a valuable income stream without significant added costs.

What Is the Maximum Coverage Limit?

SecureOutdoor offers protection plans with coverage limits of up to $5,000 per incident for outdoor storage. While this amount provides a substantial level of protection, it's important to inform tenants of the coverage cap and ensure they are aware of the items included under the plan.

If additional coverage is required, tenants may need to explore other insurance options. However, this plan offers ample protection for the majority of outdoor-stored vehicles and equipment.

What Are the Cancellation Terms?

Unlike many other protection plans, SecureOutdoor offers flexibility with no long-term contracts. Facilities and tenants can cancel the plan with 30 days’ written notice, providing peace of mind for all parties. This flexibility makes SecureOutdoor an attractive option for tenants and ensures that you aren’t locked into a long-term commitment.

What Kind of Support Is Available to Facility Owners and Managers?

At SecureOutdoor, we pride ourselves on providing excellent support for facility owners and managers. Our team is available to assist with:

Claims Support: We offer guidance and training on how to file claims, monitor incidents, and navigate our claims portal.

Software Integration Assistance: If you run into any issues with integrating SecureOutdoor with your management software, our technical support team is ready to help.

Ongoing Education: We provide ongoing resources and support to ensure your team is fully equipped to manage the protection plans and address tenant questions.

What Is the Cost to Tenants, and How Much Revenue Can the Facility Generate?

SecureOutdoor offers flexible pricing that allows facilities to set their own rates based on the level of protection offered. As a general example, a facility might charge $12 per month for coverage, and SecureOutdoor’s model allows the facility to retain up to 70% of that revenue. This translates into a steady stream of income for your business, while also providing a valuable service to tenants.

The facility pays approximately 30% of the protection plan’s monthly cost to SecureLease, making it a cost-effective solution that benefits both the facility and the tenant.

What Specific Incidents Does the Protection Cover?

Exterior Damage:

Dings, dents, scrapes, and scratches on vehicles or trailers.

Theft:

Protection for items stored in locked vehicles, as well as OEM parts (Original Equipment Manufacturer parts) that are damaged or stolen. This requires evidence of a break-in, such as police reports and photos of the damage.

Exclusions include damage to items not permanently attached to the vehicle, such as removable personal belongings. SecureOutdoor focuses on protecting the key assets themselves—vehicles and trailers stored on your premises.

How Does the Claims Process Work?

SecureOutdoor is designed to make the claims process straightforward for both tenants and facility managers:

Incident Occurs:

The tenant reports damage or theft to the facility manager.

Manager Files Claim:

The facility manager submits the claim via SecureOutdoor’s portal, logging details of the incident, including photos and any necessary documentation.

Tenant is Notified:

The facility manager provides the tenant with claim documentation, ensuring they are aware of the next steps.

SecureLease Takes Over:

The tenant contacts SecureOutdoor directly for resolution. Our in-house claims team handles the process, providing fast, professional support to ensure a quick turnaround.

Fast Resolution:

Our in-house claims department is dedicated to resolving claims swiftly, so you and your tenants can get back to business without delays.

This process puts the facility in a position of control, allowing managers to stay informed about incidents while leaving the heavy lifting to SecureOutdoor’s claims specialists.

Is Tenant Protection Legally Compliant in All States?

SecureOutdoor tenant protection plans are generally compliant in most states, as they do not fall under the same legal requirements as tenant insurance. However, we recommend that facilities verify with local regulations to ensure full compliance. Because tenant protection plans do not require licensed insurance agents to sell or manage, they are often a more streamlined and flexible option for storage facilities.

What Is Required From the Facility to Implement SecureOutdoor?

Implementing SecureOutdoor at your facility is a simple process:

Training: We provide training for your team, ensuring they understand how to sell protection plans, assist tenants, and use the claims portal.

Software Integration: SecureOutdoor integrates seamlessly with popular self-storage management software, such as Sentinel Systems, Storeganise, Storage Commander, Self Storage Manager, and Cubby. This allows you to manage the protection plans directly from the software you already use.

Easy Setup: Most facilities can implement SecureOutdoor within a few business days. The setup process is designed to minimize disruption to your business while providing maximum value to your tenants.

SecureOutdoor: A Win-Win for Facilities and Tenants

Offering SecureOutdoor at your facility provides your tenants with valuable protection for their outdoor-stored items, while also creating an additional revenue stream for your business. With comprehensive coverage, no long-term commitments, and an easy-to-manage claims process, SecureOutdoor is the ideal choice for any facility offering outdoor storage options.