At SecureLease, our in-house claims department ensures quick, efficient service for you and your tenants. By handling everything directly, we provide faster resolutions and personalized support. You get more than just coverage, you gain a trusted partner dedicated to protecting your business and tenants.
Our streamlined claims process gives facility managers more control while ensuring tenants receive quick resolutions. With SecureLease, managing claims is both easy and efficient.
If the tenant experiences damage to their property or theft from their unit, they immediately notify the facility manager. Common incidents include break-ins, vehicle damage, or other unexpected events.
The facility manager logs the issue through the SecureLease portal. They fill out a simple form that includes key details such as the nature of the incident, affected items, and any supporting evidence like photos or a police report.
Once the claim is filed, the manager provides the tenant with all the necessary documentation, including the claim number and instructions on the next steps. The tenant is assured that SecureLease will now take charge of the claim process.
The tenant reaches out to SecureLease directly via the contact information provided. Our in-house claims team steps in, handling the process from this point forward, ensuring everything is handled professionally and efficiently. Managers stay in the loop, but their involvement is minimal beyond the initial claim.
Our dedicated claims department processes the claim with speed and transparency. SecureLease ensures a thorough review of the submitted documentation and works to resolve the claim swiftly. Tenants can trust that their claim is being handled with care, and managers can rest easy knowing their facility is protected from legal pitfalls.
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Find out how SecureLease can help increase your facility’s income with simple, flexible tenant protection options. Our team is here to provide a custom solution that works for you. Reach out today to learn more and get started.
